
PRIVACY POLICY
Last Updated: February 20, 2026
Introduction
Support Our Boots Foundation (“Support Our Boots,” “we,” “our,” or “us”) is committed to protecting the privacy of our donors, veterans, families, volunteers, partners, and website visitors. We understand that the information you share with us is personal, and we take your trust seriously.
This Privacy Policy describes the information we collect, how we use it, how we share it, and the steps we take to protect it. This policy applies to information collected through our website, programs, events, donation platforms, and other interactions with Support Our Boots.
By using our website or services, you agree to the practices described below.
Information We Collect
1. Information You Provide
We may collect information that you voluntarily provide, including:
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Name, address, phone number, and email
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Donation details (payment information, billing address, donation history)
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Volunteer or partnership information
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Program application details necessary to determine eligibility for assistance
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Communications submitted through forms, email, or surveys
Payment information is processed securely through third-party payment providers and is not stored on our servers.
2. Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Referral sources
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Email engagement data (opens and clicks)
We may use cookies and similar technologies to improve website functionality and user experience.
3. Information from Third Parties
We may receive limited information from trusted third parties such as:
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Payment processors
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Email and fundraising platforms
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Service providers assisting with program delivery
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Public databases used to verify eligibility or maintain accurate records
How We Use Information
We use personal information to support our mission of strengthening and supporting veterans and their families. This includes:
Donation Processing
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Processing contributions
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Issuing tax receipts
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Maintaining donor records
Program Administration
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Reviewing assistance requests
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Verifying eligibility
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Coordinating support services
Communication
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Sending updates, newsletters, and impact reports
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Responding to inquiries
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Sharing event and volunteer opportunities
Operations & Compliance
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Maintaining transparency and accountability
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Meeting legal and regulatory obligations
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Preventing fraud or misuse
Sharing of Information
Support Our Boots does not sell, rent, or trade personal information.
We may share limited information only:
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With trusted service providers who process donations or manage systems
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With program partners assisting in delivering services
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When required by law or to protect organizational rights
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In aggregated or anonymized formats for reporting purposes
All partners are required to maintain confidentiality and data security.
Cookies & Tracking
We use cookies and similar tools to:
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Improve website functionality
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Analyze website traffic
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Measure campaign effectiveness
You may adjust your browser settings to decline cookies; however, some site features may not function properly.
Data Security & Retention
We implement appropriate administrative, technical, and physical safeguards to protect personal information. Payment data is encrypted and processed securely.
We retain information only as long as necessary to fulfill legal, operational, or program-related obligations. When no longer required, data is securely deleted or anonymized.
Your Rights & Choices
You may request to:
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Access your personal information
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Correct inaccuracies
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Request deletion (subject to legal obligations)
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Opt out of communications
To exercise these rights, contact us at:
Children’s Privacy
We do not knowingly collect personal information from children under 13. If such information is identified, it will be removed promptly.
International Users
Support Our Boots operates in the United States. If you access our website from outside the U.S., your information will be processed in the United States.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
Support Our Boots Foundation
211 E Ave G #321
Midlothian, TX 76065
info@supportourboots.com
